1. Please use the quickstart guide you received in the Keezel package and follow the steps described there to configure your Keezel. You can find a digital version of the quickstart guide here .
2. It is better to use a laptop (rather than a tablet or phone) for the setup.
If you have any trouble setting your Keezel up, please please contact us at support.keezel.co describing the issue. Please include the step you were at (in the quickstart guide) when the issue occurred and screenshots so we can best assist you.